Question 1

Can I opt out of the maintenance protection plan?

Accepted Answer

No, we are sorry, but this is a very important option! Even in the best circumstances, accidents happen, and believe us when we say you don’t want to take the chance of needing to pay those expenses on your own! Remember that this plan also covers normal maintenance that instruments need to keep them in tip top playing condition. It is so important to keep an instrument 100% responsive and easy to play, especially for a beginning student!

Question 2

What if my instrument needs maintenance?

Accepted Answer

Simply bring it into the shop! We will fix it, or swap it for another instrument if necessary so the student doesn’t loose practice time! We know that after the long band season many high school band instruments need maintenance, we are open Monday-Friday 10:00am - 6:00pm.

Question 3

How do I keep my instrument in top working condition?

Accepted Answer

We recommend you use the musical instrument maintenance kit you purchased when you rented the instrument! It contains items to clean and help maintain your instrument after each practice. Then, once a year we recommend you drop the instrument off at the shop for deep cleaning, routine maintenance and adjustments.

Category: Institute

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